Video Transcript:
With the age of AI brings a big reorder of the workforce. It’s natural to fear job loss, but while some jobs will disappear, new ones will be created.
In a previous video, we covered AI and jobs in cybersecurity and IT management. In this video, we break down how AI will impact other jobs.
AI will replace data entry clerks due to robotic process automation, which now handles large-scale data entry without human input.
These jobs will reskill into data quality analysts, to spot AI errors, AI automation testers to validate RPA accuracy, and CRM administrators to manage business databases.
Basic customer support agents will be replaced by AI with AI chatbots handling Tier 1 troubleshooting 24-7.
These jobs will reskill into escalation support specialists to handle complex cases, chatbot trainers to improve AI conversation accuracy, and customer experience analysts to map and optimize service flows.
Claims processors will be impacted because insurance AI can now auto approve or reject claims based on predefined logic.
These jobs will reskill into claims quality auditors to find AI misjudgments, fraud detection analysts to interpret AI fraud flags, and customer advocacy liaisons for human guidance and disputes.
Marketing content writer jobs will change because AI can mass produce marketing content. These jobs will reskill into AI assisted content strategist blend AI output with brand tone, SEO optimization experts to train AI to meet search algorithms and marketing data analysts to interpret campaign metrics that AI produces.
Finally, entry-level financial analysts will be impacted because AI models can generate forecasts and reports in seconds.
These jobs will reskill into AI model validators to audit AI’s financial predictions, business intelligence strategists to apply insights to decisions and risk and compliance analysts to manage AI driven finance operations.
While AI will change jobs, new opportunities will emerge that require an understanding of AI.