Phoenix IT Services
Give your IT the White-Glove Treatment
MyTek’s Butler managed IT solutions takes a proactive approach to partnering with your company for technical support and IT success. Our three-tiered IT solution is designed around the level of responsibility you want to maintain for your technology infrastructure. Each tier is focused on solutions for service, security and scale based on your current stage of growth – affording more time to spend on your core business. Across each tier, we offer support for your critical technical service needs, including Office 365, network support and network administration, IT security and more. With any tier, MyTek becomes a strategic member of your team.
You’re in charge. You direct when to leverage MyTek Butler.
Butler Essentials provides you with the basic tools your technology professional needs to manage the business technology environment successfully. As your strategic partner, MyTek is available on a contracted basis to augment your existing technology professional. For the person who wants total control with the support of a partner and trusted advisor, Essentials ensures your technology foundation is solid.
- Proactively monitors your technology infrastructure – alerting you when intervention is required. You determine how MyTek is leveraged to resolve issues.
- Included with Essentials is anti-virus/anti-malware solutions to ensure your systems are always protected from identified threats.
- You also get all tested and approved Microsoft patches deployed effectively and quickly.
We share it. MyTek proactively manages your core technology. You handle what you’re comfortable with and leave the rest to us.
Butler Enhanced provides all the services offered in Butler Essentials with additional services. With us taking the responsibility for your core technology infrastructure and its performance to support your business operations, and you maintain other responsibilities. As your strategic partner, MyTek is available on a contracted basis to augment your existing technology professional. For the company that wants a shared approach with the support of a trusted partner and advisor, Enhanced is a great option.
- Your technology infrastructure is proactively monitored, and MyTek assumes proactive remediation for server and network-related alerts.
- MyTek administers your Active Directory / Group Policies and Shared Folders.
- MyTek proactively manages your software and hardware warranty renewals.
Relax. We’ve got it all covered.
With Butler Ultimate, MyTek assumes the primary responsibility to manage your technology from a proactive, reactive and strategic standpoint. In addition to the services offered in our Essentials and Enhanced programs, you receive additional services. For the company that wants to know their technology is in great hands 24/7 and wants it to be a competitive advantage, Ultimate is a great option.
- Anticipate, monitor and manage your back-up and disaster recovery solutions and restore your data in the event it is compromised.
- Anticipate, monitor and manage your servers, workstations and network infrastructure.
- Unlimited access by email and phone to MyTek’s support services, staffed by knowledgeable technology professionals.
- On-site support is included for issues that cannot be resolved remotely.
- Monthly technology wellness assessment and report to catch any issues before they negatively impact your business.
- Quarterly meetings with your MyTek Client Success Manager to understand your business goals and offer technologysolutions to support the achievement of those goals.