24/7 Help Desk
Don’t let downtime ruin your business operations with MyTek’s 24/7 Help Desk.
All of your IT needs can be solved by MyTek. Communication and information need to run smoothly for your business to be successful. If your technology isn’t working like it should, it can easily cause issues for your team and can take up time needed for other projects or lead to loss of revenue.
MyTek has trained technicians who understand that your IT needs to be working so that your team can too. This is exactly why we have a 24/7 help desk. If your IT is down, you can ring up one of our amazing technicians who can help you solve this problem quickly so your team can get back to business.
Human Experts In Arizona Available For You To Call
Your employees may not be super tech savvy, but your business must keep updating your systems in order to stay up to date and running. MyTek can fill the gaps and be there to help with all questions and concerns that arise. This service will help your company limit stress that is often caused by wonky IT.
Remote Support That helps Mitigate Risk
No more putting stress on your employees when it comes to solving IT issues
Your team members weren’t hired to be IT technicians, so they should not be the ones housing the stress of getting your systems back up and running. Leave it to the profession with our 24/7 Help Desk support, in which your employees can reach us at any time.
Our technicians can even use remote monitoring and maintenance and gain remote and secure access to your systems. With this practice, your systems can be safely fixed.
Features included in our help desk services include:
- 24/7/365 support from certified friendly and knowledgeable technicians
- HIPAA and SSAE16 SOC2 compliant
- Technicians who understand ITIL best practices
- Call resolution that is fast and reliable
- Remote access and support
- Support for Microsoft, Apple, and Linux
- Access to tiered support
- Indexed logs for critical IT services
If you would like to learn more about MyTek’s help desk, give us a call today at 623-312-2440.