When it comes to security and agile IT infrastructure, managed IT services in Phoenix can help you stay ahead in today’s business landscape. In this game of high stakes, where enduring a downtime is not an option and security breaches often prove to be catastrophic, you need a solid team of IT experts to back you up, while you and your team narrow down focus to your key business offerings. With an ability to reduce 40% of IT expenditures, managed IT services can make your day-to-day operations a lot more streamlined, while keeping your business soaring high.
What are managed IT services?
Managed IT services is the process of outsourcing a company’s IT functions to third-party providers. The managed IT service provider (MSP) is responsible for maintaining and managing the company’s IT infrastructure which covers network monitoring, data backup, cybersecurity, server management, IT support, software updates, and more. By delegating these responsibilities to an MSP, businesses can focus on improving their IT integrity, security, and reliability, without the hassle of maintaining an in-house IT team.
IT service providers establish service-level agreements (SLAs) with the companies, clearly defining the scope of services, performance metrics, and response times to maintain transparency. Businesses have to pay a fixed monthly payment to the MSP, which is often much lower than the amount required to hire, train, and retain new IT staff.
What are the benefits of using managed IT services for businesses?
1. Enhanced security measures
As per the reports of Cybersecurity Ventures, cybercrime will cost as much as $8 trillion in 2023, and it’s predicted to touch $10.5 trillion by 2025! Cyberthreats are one of the biggest challenges businesses have to deal with today and more often than not, it comes down to lack of expertise in dealing with the challenges.
MSPs offer defense against these threats and empower them to stay resilient, secure, and compliant. They enhance cybersecurity by implementing cutting-edge technology to monitor, detect, and mitigate threats. On top of that, they ensure that systems stay up-to-date with the latest patches, thus keeping vulnerabilities at bay. Their in-depth knowledge of compliance standards helps you navigate complex regulations, maximizing data protection and reducing legal risks.
If you’re a business seeking to scale higher, partnering with an MSP would be a wise move. MSPs offer flexible solutions that can adapt to the changing needs of your company by adjusting the services, resources, and level of support as needed. This way you can ensure that you’re paying for only the services you actively use, avoiding unnecessary expenses associated with over-provisioning. Your business can quickly incorporate new technologies, expand its operations in different industries, respond to market fluctuations, and stay agile in a competitive business landscape.
3. Access to expertise
Managed IT service teams bring along professionals with diverse skill sets. Their collective experience and knowledge allow your business to tap into a broad spectrum of technical know-how without investing in the overheads of hiring and training an in-house IT team. Be it disaster recovery, troubleshooting a complex problem, implementing new technology, or strategizing for long-term goals, MSPs provide you with all the necessary expertise you need to make your business run smoothly.
4. Resolve issues promptly
When things go haywire in your IT system, you want instant help. MSPs come in handy in moments like these, as they provide round-the-clock technical assistance. Whether there is a critical midnight malfunction or a weekend cybersecurity attack, you’ll receive immediate IT support and solutions. This flexibility allows your business to run with minimal downtime, improves operational resilience, and makes sure your business processes go on seamlessly at any hour of the day.
5. Stay updated with the latest innovations
As the threat landscape evolves quickly, you cannot risk falling behind the latest innovations in the tech world. As a business owner with several priorities, you may not always be able to keep pace with the advancements, but MSPs will do that on your behalf. They keep a vigilant eye on emerging trends and new tools and solutions, so they can apply the innovations to improve their services for your business. By hiring an MSP, you get the chance to leverage their insights and industry knowledge and make informed decisions about integrating new technology that can give you a competitive edge.
6. Cost saving
As labor costs rise across the states, the cost of hiring and training an in-house IT team can be massive, especially for SMBs. With a managed service provider, you can have the skillset of IT experts at your disposal, without spending a hefty amount on payroll, training, and other perks. The expenses of an MSP are predictable—you’ll sign an SLA with them which will be curated based on your requirements, and you’ll pay a monthly fee for the services. This is especially helpful for small and medium-sized businesses that might want to keep their operational costs low without compromising on quality. This also saves you from hardware costs, which allows you to maintain a lean in-house tech stack.
7. Avoid downtime
IT downtimes can prove to be expensive for businesses. As per recent studies, an unplanned downtime can cost $12,900 per minute on average. Managed IT services actively work on maintenance so that you don’t have to encounter unpleasant surprises of an outage. The service providers identify, diagnose, and resolve issues before they become a threat, saving businesses tons in revenue. And in case your system faces a major issue, the MSP takes the responsibility of fixing the problem and brings your network back on track in no time.
8. Focus on core business activities
As you outsource the tasks of IT infrastructure management, cybersecurity, and tech support to an MSP, you can free up valuable time and resources for your teams. It allows them to focus better on product development, expanding the customer base, and enhancing operations on the whole. When the team directs their expertise towards achieving the primary business KPIs, your business will thrive, and because the technical intricacies are already taken care of by the MSP, it will foster a more efficient and productive work environment.
MyTek: The managed IT support Phoenix needs
Finding the right MSP that understands your requirements and meets your specific goals can be quite a task. But the good news is, MyTek is there for you. Specializing in offering IT support and tech solutions to Phoenix, AZ-based businesses, MyTek brings decades of industry experience and reliability to the table. To know more about how we can help you scale higher, contact us today!