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IT Support Tip of the Week: Turn It Off and Turn It On, Again

by | Feb 5, 2020 | MyTek Blog, Tip of the Week

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The people that provide IT support to a business are widely renowned as a bunch of nerds sitting in a basement office waiting for someone that matters calls them upstairs. Now, we think this characterization is unfair (of course), but since our jobs are so technical, it can be hard to relate with clients all the time. Fortunately for us, the most useful tool we have in our repertoire is excruciatingly simple. To fix your computer problem, have you tried turning it off, and turning it back on? 

Is It as Simple as a Reboot? IT Support Made Easy

To answer this, let’s consider what actions you take with your computer (or any other network attached electronic device). You start your computer, it loads programs, you download more programs, not considering just how much work goes into this. Often times, part of an action doesn’t function the way you’d expect it to. Activities run in the background. You keep using the device. Your system’s resources are being taxed by all these actions. Yet, you keep using the device. Ultimately, you’re working with a RAM-stuffed machine that is crawling along at a speed you don’t recognize. 

Then you reboot.

Suddenly, all those unnecessary processes stop. Once your machine is back up and running again, your RAM is clear, the processes that were dragging down the performance of the technology are no longer running. Your computer works as you expect it to.

You turned it off and you turned it back on, and now your computer is fixed. Simple, and funny in the right context. It’s no wonder that since this fixes a lot of problems that people think IT professionals are condescending nerds. 

On a side note: In no way will rebooting your computer fix a major problem with your computer. You can turn it off and on again, and if it still has an issue, you likely have something else wrong. Then, go ahead and give the nerds a call.

For more great tips, call our IT professionals today at 623-312-2440, and stop back to the MyTek blog to learn more about IT support and our IT services in Phoenix and Arizona.

ABOUT THE AUTHOR

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Tim Tiller, LMSW

 
Tim Tiller, MSW brings a deep service background to his role at Mytek, having graduated from McDonald’s management training program, fresh out of high school, and working his way up through the ranks in the hospitality industry. He has led two prior companies – Multi-Systems Inc., an IT-focused organization providing technology to hospitality companies (where he was named President at age 36), and most recently, as Chief Operating Officer for Jewish Voice Ministries International.

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