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Three Gifts for Your IT Resource

by | Dec 14, 2018 | Miscellaneous, MyTek Blog

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The holiday season is here, and the spirit of giving is in the air. Why not give the IT professional in your life a few things that they’ve been wishing for all year? Here, we’ve compiled a list of things you can give them, some of which will cost you (and your business) nothing.

Wish One: Security Consciousness
While it isn’t a holiday-themed story, the tale of Sisyphus would likely be quite relatable to most IT professionals. In the story, Sisyphus is doomed to an eternity in the afterlife spent pushing a massive boulder up a hill, only to have it roll back down when he nears the summit, over and over and over. Many IT professionals might relate as they run between security issues that your other employees cause through their actions.

Reflecting on this, it only makes sense that an increased awareness of security concerns and procedures would make a great gift for your IT resources. After all, if the rest of your team knew how to avoid issues, the result would be fewer issues for IT to juggle, thereby freeing them up to tend to their other responsibilities.

Wish Two: More Cloud
The cloud is a very valuable solution, and few in any organization see that better than the IT department. Not only do cloud technologies and services eliminate many of the time-consuming and outdated tasks that IT has to handle, it enables them to improve the business in other ways.

If given the ability to utilize the cloud more, your IT resources could deliver benefits to your business in many more areas than before, giving you more bang for your buck, and them much less stress.

Wish Three: Improved Working Relationships
The IT team can get a rough deal sometimes. Not only do they have to effectively keep the business running, they also have to deal with the other people involved with the business.

Putting it frankly, they often have to shoulder the frustrations that the rest of the team has when they can’t deliver as quickly as the rest of the team wants and thinks they need. One of the best gifts that you can give them is a policy of hearing IT out. They have greater insight into the workings of the business and the impact that one initiative will have over another on a business’ workflow. There needs to be trust that the decisions they have made at a given time are not without reason, and that those reasons may not be apparent to an outside perspective at first.

Encouraging the rest of your team to keep this in mind year-round will help to make IT’s job a lot less stressful.

If you want a gift that the overworked IT resource would especially appreciate, try a managed service agreement with MyTek! We can lend a hand, allowing your IT resource time to take a breath between their many responsibilities and to focus on the quality of the job they do. Give us a call at 623-312-2440 to learn more.

ABOUT THE AUTHOR

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Tim Tiller, LMSW

 
Tim Tiller, MSW brings a deep service background to his role at Mytek, having graduated from McDonald’s management training program, fresh out of high school, and working his way up through the ranks in the hospitality industry. He has led two prior companies – Multi-Systems Inc., an IT-focused organization providing technology to hospitality companies (where he was named President at age 36), and most recently, as Chief Operating Officer for Jewish Voice Ministries International.

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