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Tech Support Scammers Targeting Phoenix Small Business Online Security Vulnerabilities

by | Oct 1, 2018 | MyTek Blog, Security

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Scammers Have Gotten Far More Sophisticated

It used to be that tech-support scammers dialed random business numbers to convince the people that their computer has problems and they can fix them if the user allows them to remote into the device. They use tactics that are as generic and vague as possible.

Phoenix IT Security Vulnerabilities Are Growing

Now, scammers are getting sneakier.  They are citing specific information about the Phoenix business technology, including the user, the computer’s model and serial numbers. Beyond that, the scammers possess a lot of information about the Phoenix business technology owner, including the device owner’s telephone number, email address, customer number, the device’s model number and their name.  It truly is getting harder to distinguish authentic Phoenix business technology support calls, and sophisticated Phoenix  business IT security hackers.

This is just the latest in what is a growing trend of sophisticated social engineering scams that are targeting technology consumers and end-users. One problem is that these scammers are calling people who have purchased products from some of the largest and most well-respected hardware and software distributors in the world. Companies like Lenovo, Microsoft, Apple, Dell, and more have all had support scammers falsely represent their companies, and with these new tactics increasing their effectiveness, expect these situations to grow in frequency.

Phoenix Small Business Online Security Trends

This is just the latest in what is a growing trend of sophisticated social engineering scams that are targeting Phoenix business technology end-users. One problem is that these scammers are calling people who have purchased products from some of the largest and most well-respected hardware and software distributors in the world. Companies like Lenovo, Microsoft, Apple, Dell, and more have all had support scammers falsely represent their companies, and with these new tactics increasing their effectiveness, expect these situations to grow in frequency.

What Should Phoenix Business Technology Owners Do?

It’s important to understand that no matter how proactive your Phoenix IT security support is, there is very little chance a manufacturer will call you to report issues with your computer, unless you’ve deliberately signed up for a service that does. Even then, there will be a pretty stringent authorization process attached to the support. Major technology vendors understand the types of threats out there, and while they want everyone that purchases their products and services to have a good experience, they are also huge corporations and don’t typically call people up to help them fix their Phoenix IT security  issues, unless they are scheduled to do so.

Phoenix IT Security Scam Calls – Play it Safe

If you get a call like this, it’s better to play it safe than to be sorry later. This is doubly true if you share a network with other users. If you give an unwanted entity access to your system it could have negative effects on the entire network. So while it is true that the IT support scams are an industry-wide problem, ensuring a business’ users aren’t duped into allowing access to these nefarious parties is important.

MyTek Offers 30 days of complimentary Phoenix Business It Security Services

We genuinely care about helping your business succeed, and we put our money where our mouth is to prove it.   MyTek is so certain that we can help make your Phoenix small business online security more effective with comprehensive Phoenix IT security support solutions including Unified Threat Management,  that we offer the opportunity to try our IT services for 30 days at NO COST.  This includes consultation, onboarding, and servicing for 30 days at no cost.   Unlike other Phoenix IT companies, we are so confident that you’ll be pleased with your Phoenix IT consultant from MyTek, that we don’t require contracts.  We partner with you to make your business better.  Our Phoenix IT security services will make sure you are protected 24/7. Interested?  E-mail or call us at  / 623-312-2444 to take advantage of our complimentary IT assessment and a 30-day trial of Phoenix IT support solutions that will amaze you!

At MyTek, we make a point to help our Phoenix business technology clients promote industry best practices to their company’s users to ensure that they aren’t putting the company in bad positions. For more information about Phoenix IT security  scams, what real Phoenix small business online security looks like, and how to promote solid practices to your staff, call MyTek today at 602-312-2444 or e-mail us HERE.

ABOUT THE AUTHOR

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Tim Tiller, LMSW

 
Tim Tiller, MSW brings a deep service background to his role at Mytek, having graduated from McDonald’s management training program, fresh out of high school, and working his way up through the ranks in the hospitality industry. He has led two prior companies – Multi-Systems Inc., an IT-focused organization providing technology to hospitality companies (where he was named President at age 36), and most recently, as Chief Operating Officer for Jewish Voice Ministries International.

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