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Vendor Management Challenges vs. Phoenix IT Services and Support

Vendor Management Challenges vs. Phoenix IT Services and Support

Chances are, you most likely view your vendors as a necessary evil. While you have to work with them to get the things that your business needs to function, it’s hard to not think of everything else that could be accomplished in the time you spend dealing with them. Unfortunately, there are even more costs to dealing with vendors that you may not have considered.  Guess what? If you had the right Phoenix IT services and support, this would not even be on your plate to handle.

Does this scenario sound familiar?  You are juggling multiple hats and working long hours already.  Then, you have to manage outsourced vendors, and  the internal tension mounts with every moment you spend on them while you need the  time to spend managing your business?  Here's an example of hat juggling and unnecessarily wasted time. Let’s assume you’re in the market for a new piece of business software, but you aren’t sure what the best options are. You’ve researched online, but you’d really rather talk to someone one-on-one to understand what makes the most sense. After a Google search, you call someone, and while the conversation seems promising, you soon realize that it has taken more time than you have to give. 

Another wrinkle - you are an expert at YOUR business, but no one equipped you to be a IT expert.  You were sold  the wrong software solution and you didn't realize it until it was already been implemented. You don’t want to waste your investment into it, so you seek out IT support from the provider. Before you know it, you’re spending more time sorting out issues with your provider, playing phone tag and composing emails to them as you try and explain your situation so it can be fixed.  Again, with the right Phoenix IT services and support, your valuable time could be given back to you to manage  your business.

Going through this for one solution is bad enough - just think what it would be like to go through it for each one you leverage.  Plus, each vendor will have their own set of particular contacts and a preference for how you get in touch with them. As a Phoenix small business owner or leader, do you really have that much time to waste?

Phoenix IT Services and Support are Seamless with MyTek Technology Solutions

You have enough to deal with without keeping track of each vendor and their offering for you, plus keeping track of all of their points of contact, licensing, etc.   If you can relate to the above scenarios,  your Phoenix small business can benefit from a vendor management strategy through MyTek Technology Solutions. We’ll keep track of your solutions and contacts and handle your IT needs on your behalf.

We’ll also keep careful documentation of every detail of your arrangements - which vendors you use, the software you have licensed, and the devices you have at your disposal - and take over their management on your behalf. Therefore, the number of contacts you ever need to reach out to concerning your vendors is just one, without the chance of being put on hold or just told to repeat the same troubleshooting tasks you’ve already gone through. Rather, your dedicated  MyTek support provider will be able to access the information and  expedite your support process, getting you back in business with minimal time wasted.

To make a long story short, with MyTek's Phoenix IT services and support, including our vendor management services, you’ll only ever have to call one trusted source to resolve any of your technology and support needs. You can read more about our IT management services HERE.  And please feel free to give us a call at 623-312-2440  for more information.

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Friday, November 22, 2019

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