Business communication is a vast and complex field with both internal and external guidelines. However, many organizations encourage just external communications focused on the sales and the operational side. As a result, crucial aspects of internal communication between teams are neglected.
Our Phoenix IT support team will walk you through all the available internal communications options. But first, let’s understand the different types of internal communications that form a part of a business’s daily operations.
- Sharing of information – You need to regularly share crucial information with your employees like onboarding materials, company newsletters, new product launches, policy changes, etc.
- Collaboration – Collaboration means the way employees work together in a team to achieve common organizational goals. It involves sharing knowledge and developing interpersonal communication skills.
- Company culture and employee recognition – Every employee likes to be recognized for their achievements. Employee recognition systems are an inherent part of the company culture and involve internal collaboration among different departments.
In the next section, we’ll go through a few tools and solutions that can help you in internal communication.
Information Sharing Tools
Internal communications ensure that you and your team are on the same page. In this way, you can better collaborate with your employees to create new plans, policies, or procedures.
To facilitate better information sharing between teams, ensure that they have the right tools.
These tools comprise of:
- Email – Email is one of the popular information-sharing tools that is tried and tested. Your staff will be most comfortable using an email to share information. However, ensure that they don’t use email excessively and waste their productive time.
- Newsletters – Newsletter is a cost-effective means of internal communications. Though newsletters were originally designed to share your product information with your customers, they are also an ideal means of sharing crucial information with your employees. You may not want to repeat the standard policies of your organization; instead, it’s better to circulate them via an e-newsletter.
- Video – Employees love to interact with visual mediums. Videos can be used to disseminate organizational information like employee onboarding details, product training, etc. Also, it is easy to reuse video materials, thereby reducing your communication and training costs. However, ensure that you supplement your videos with multiple training tools, like online knowledge base documents, presentation slides, references, and more. Having a rich repository of videos aids your employees in getting answers to crucial questions without external.
Collaboration Tools
With the right collaboration between your internal teams, you can ensure higher productivity and greater business growth. If your business is spread across multiple locations, your staff can easily collaborate and work remotely.
Some collaboration tools that you can try for your organization are:
- Collaboration Specific Software and Applications – There are different applications for collaboration based on your specific business needs. For example, conference applications like Zoom or Google Meet and shared storage applications (like Office’s OneDrive and Google Drive ) help employees share information quickly.
- Surveys – Surveys give every employee a chance to express their opinions, almost discreetly. In this way, they feel valued and cared for, thereby enhancing their productivity levels.
- Chat: Working without breaks can reduce the socializing nature of your employees, leading to stress and burnout. Hence, chat/messaging applications provide a platform for employees to connect. They can discuss work-related issues or relax and share personal information. This way, employees build strong relationships at the workplace with enhanced collaboration.
Company Culture and Employee Recognition
Lastly, it is also necessary to create a conducive atmosphere for your employees. Organizations these days are cutting down on cubicle-type workplaces and transitioning to an open-office culture. In addition, the company culture is further shifting towards recognizing employee achievements to encourage higher employee performance levels.
MyTek offers Phoenix IT assistance to Arizona and Phoenix businesses. We’re here to help your organization develop the right technology based on your specific needs. Call us at 623-312-2440 to know more about our offerings.