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MyTek Blog

Tim Tiller, MSW brings a deep service background to his role at Mytek, having graduated from McDonald’s management training program, fresh out of high school, and working his way up through the ranks in the hospitality industry. He has led two prior companies – Multi-Systems Inc., an IT-focused organization providing technology to hospitality companies (where he was named President at age 36), and most recently, as Chief Operating Officer for Jewish Voice Ministries International.

No, Apple and Google Are Not Tracking Your Health

No, Apple and Google Are Not Tracking Your Health

In a rare turn of events, Google and Apple have teamed up with local governments to help slow the ongoing spread of COVID-19. How would you like an app that could notify you if someone you had been in proximity to had tested positive for COVID-19? As useful as this collaboration could be to staunching the pandemic, many people are in uproar about it, and have begun to spread misinformation.

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Let’s Take a Look Around Android 11

Let’s Take a Look Around Android 11

There may not be any “official” date set for the release of Android 11, we have gotten a glimpse of it through beta testing. Let’s take a look at some of the features you might see when the OS officially launches.

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What are Unified Communications, Exactly?

What are Unified Communications, Exactly?

As businesses have advanced, the use of tools to improve their communication has become paramount to success, with ongoing global developments only contributing further to their importance. With new challenges and opportunities presenting themselves each day, your team needs the tools that allow them to work together and accomplish all that needs to be done.

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How Likely Is It for Remote Work to Continue?

How Likely Is It for Remote Work to Continue?

Remote work has been crucial to many businesses as they work to sustain themselves throughout the COVID-19 pandemic. However, as businesses have adopted these new methods of operation, it has become clear that remote work is likely to be much more than a survival tactic moving forward. Let’s look to a recent survey to see how remote work is influencing these businesses.

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Why Businesses Should Select a Hosted Email Solution

Why Businesses Should Select a Hosted Email Solution

Email is easily one of the most commonly (and most often) used business tools there are, but as with any tool, some options are better than others. This week, we’re giving you some tips on how to best use email in your business by using hosted email.

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What is Microsoft Teams and How to Use Teams

Microsoft Teams, referred to as Teams, is a communication and collaboration platform that is ideal for workplaces, especially remote workers. Teams combines chat, video meetings, file storage, project management and application integration all within one tool. It is the teamwork hub in the Microsoft 365 Office suite.

How to Get Started Using Teams

Once you have installed Microsoft Teams, you’ll sign in with your Microsoft 365 username and password. Within Teams, you’ll see a menu on the left-hand side with several options, including an icon for Teams and Channels.

What is a Team in Teams?

A team in Teams is a collection of people, conversations, files and tools that live all together in one location. A team is where a group gather together to work collaboratively across an organization.

What is a Channel in Teams?

A channel in Teams a discussion in a team that is specific to a department, project or topic. For example, within an organization, everyone will likely be on the team in Teams, but only certain individuals will be in different Channels, depending on their roles and responsibilities.

Breaking Down Microsoft Teams’ Features

To fully understand what is Microsoft Teams, it’s a good idea to dive into some of its key features. Within Teams, a comprehensive suite of services exists to support an effective, efficient and economical remote workplace environment. Let’s take a look at some of Teams’ most useful and used features.

How to Communicate in Teams 

Within Channels, posts are organized by date and then threaded to keep all communication related to that Channel organized and in one location. To respond to a thread, simply find that thread and click “Reply,” add your message and hit “Send.” To specifically get a fellow co-workers attention, use the @ symbol then type their name (or select them from a list that appears). To send a message to everyone in the Team or Channel, use @team or @channel and then type your message.

Conversations in Teams

You can start a conversation in teams for the entire team. To do so, simply select the Team and Channel, write your message and click “send.” You can also start a conversation with one or more individuals. To do so, in the “to” field type the person(s) name, write your message and click “send.” Once you’ve started a conversation, all of the replies will stay within that message chain. This makes is useful if you need to go back and find something from that conversation later.

Impromptu and Scheduled Meetings in Teams

Within Teams, you can conduct both scheduled and impromptu meetings. To schedule a meeting, simply click the Calendar icon in the menu, then select “+ New Meeting” in the upper-left corner. For impromptu meetings, navigate to the Channel and click “Reply,” then the camera icon. Enter a name for the meeting and invite others in that Channel to join.

Sharing Files in Teams

Another useful feature in Teams is the ability to share files and keep them altogether in one location. To share a file, click “Attach” (paperclip icon) under the box where you want to share your message, select the file location and then the file you’d like to add. To work with files in Teams, click the “File” icon on the left to see all of the files shared across all of your Teams. You can narrow down by Channel by clicking Files at the top of a Channel.

Adding Apps to Teams

A nice feature in Teams is the ability to add Apps that are used often within the organizations. On the left, select “Apps” to add apps you want to use in Teams. The apps can be made available to everyone, or an employee can set-up apps just for themselves.

Have Some Fun in Teams and Add Personality to Your Interactions

Working remotely does not have to be without humor and fun. To add some personality to your interactions in Teams, you can use the “Sticker” option in the message box to add stickers or memes. You can also add an emoji or GIF.

Next Steps with Teams

We hope this post has helped you understand what is Microsoft Teams and how valuable it can be for an organization, notably one moving to a more remote workforce model. At MyTek, an Arizona managed IT services company, we’ve worked with many organizations to help them make a successful transition to using Microsoft Teams. And, we can help your organization do so also! Give us a call at (623) 312-2440.

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Ransomware is Still a Major Threat

Ransomware is Still a Major Threat

Ransomware is the scariest type of malware out there. It can have a myriad of negative effects on a business, yet it seems to still be on the fringe of the mainstream. Today, we thought we would give somewhat of a refresher course on ransomware. 

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How Cybercriminals Are Keeping Themselves Entertained

How Cybercriminals Are Keeping Themselves Entertained

With the given pandemic, a lot of people have had a bit more time on their hands, so it makes sense that many are turning to streaming services and the like for their entertainment. Unfortunately, this has not gone unnoticed by cybercriminals.

Let’s take a few moments and examine the practice of credential stuffing.

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Tip of the Week: Altering Your Android Device’s Power Settings

Tip of the Week: Altering Your Android Device’s Power Settings

As a smartphone gets older, it’s battery will start to degrade. For years it was as simple as replacing the battery on the device, but over the past several years, no major smartphone manufacturer builds devices with removable batteries. Fortunately for users, the Android OS has made it a point to build power settings into the software that provides them the ability to manipulate how power is used on the phone. Today, we will take a look at some of the settings you can use to keep your device running longer.

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Collaboration Spans Multiple Apps

Collaboration Spans Multiple Apps

The improvement in technology directly contributes to the amount of productivity business sees. One place this is evident is in the way in which businesses use collaboration tools to move business forward. Let’s take a brief look at what exactly we mean by collaboration tools and how they benefit the businesses that use them. 

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Considering Point of Sale Technology

Considering Point of Sale Technology

Point of sale software and solutions have long offered massive benefits to businesses, with these benefits growing as the technology has advanced. Let’s look at how the POS system has developed over the years to offer the business utilities and benefits that it does today.

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Tip of the Week: How a Hokie Gift Can Revolutionize Your Network

Tip of the Week: How a Hokie Gift Can Revolutionize Your Network

How many times have you gone to the store and bought something that you already had? Unfortunately, this happens all the time, but fortunately it’s usually a half gallon of milk or a loaf of bread. When it happens in your business, it can be much more expensive. Today, we will advocate for an inventory strategy that will keep you from spending wads of cash on redundant investments. 

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Collaborate Better for More Successful Workflow

Collaborate Better for More Successful Workflow

If your business is like many others, you’ve pushed off some of your more capital-intensive plans and focused on efficiency. Now that things are starting to reopen in many places, it’s been made clear that keeping your business running with remote workers is a good strategy, but you can’t keep your projects on the back burner forever. Using video conferencing solutions to help run your projects can be a good stopgap that can give your business some flexibility. Let’s take a look. 

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How Your Business Could Take Advantage of Cloud Services

How Your Business Could Take Advantage of Cloud Services

As businesses have been allowed access to more advanced tools, the cloud and its capabilities have been shown to be among the most useful to operations. Let’s examine some practical applications of the cloud to see why this is.

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Do You Know How to Build Solid Passwords?

Do You Know How to Build Solid Passwords?

The password is the core element of both data security and user authentication. This makes the construction of them extremely important to protecting digital assets. Unfortunately, not everyone understands how to construct passwords that actually work to protect the information on the other side. Today, we will discuss how to build a solid password that works to keep your digital resources safe.

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What Reopening Should Look Like to Businesses

What Reopening Should Look Like to Businesses

As businesses of all kinds either actively reopen or find themselves swiftly approaching that point, the ongoing status of COVID-19 guarantees that these organizations must carefully evaluate how to proceed. With numbers rising at the time of this writing, it is important that you establish the means to protect your employees from infection and illness.

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Employment Scams Have Recently Exploded

Employment Scams Have Recently Exploded

With COVID-19 creating an unsure situation for so many businesses, and by extension their employees, these employees are suddenly finding themselves in a vulnerable position. Regardless of whether or not your employees are able to come into the office right now, it is important that you share the following information with them, as it may help to keep them out of a tough spot.

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When It Comes to Your Technology Policies, Don’t Forget These Three Details

When It Comes to Your Technology Policies, Don’t Forget These Three Details

If you haven’t kept your most up-to-date policies and procedures written down somewhere, you absolutely must correct this as soon as possible. A written guide to your business’ policies and procedures is crucial, as it is intended to give your team a resource to turn to for an answer to any questions concerning their employment. Let’s go over some things you must include in your written employee handbook.

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What We Can Learn from Some Foreboding Security Predictions

What We Can Learn from Some Foreboding Security Predictions

With the COVID-19 crisis far from over, many businesses have had their attention pulled away from their cybersecurity needs by the concerns that the current health crisis has generated. Here, we’ll be reviewing some of the observations that a group of 273 cybersecurity professionals have made, courtesy of an annual survey.

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Let’s Help You Understand PCI Compliance

Let’s Help You Understand PCI Compliance

Nowadays, every business accepts payment cards. To protect people’s personal and financial information when conducting transactions using credit, debit, and gift cards, the companies that stand to lose the most if these transactions are compromised: Visa, Mastercard, Discover, and American Express, have implemented industry-wide compliance regulations. This regulation is called PCI DSS, short for Payment Card Index Digital Security Standard. Let’s take a brief look at this regulation.

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In a rare turn of events, Google and Apple have teamed up with local governments to help slow the ongoing spread of COVID-19. How would you like an app that could notify you if someone you had been in proximity to had tested positive for CO...

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